Privacy Policy
Last Updated: April 10, 20261. Information We Collect
At CKD Recharge Bank Service, we collect information necessary to provide efficient recharge and utility services. This includes:
- Personal Details: Name, phone number, and email address when you contact us.
- Service Data: Customer IDs (for DTH or Mobile), operator details, and transaction amounts.
- Technical Data: IP addresses and device information for security and fraud prevention.
2. How We Use Your Data
We never sell your personal data. Your information is used strictly for:
- Processing your recharges and utility payments instantly.
- Providing 1-on-1 customer support via Chandrakanta Dalei.
- Verifying transactions to prevent unauthorized activity.
- Sending digital receipts and confirmation alerts.
3. Data Security
We implement industry-standard security measures to protect your information. Since we utilize secure API nodes for all recharge transactions, your payment details are encrypted. We do not store sensitive financial credentials like PINs or passwords on our local servers.
4. Third-Party Services
To fulfill your recharge requests, we share necessary data (like your mobile number and amount) with authorized telecom operators (Jio, Airtel, BSNL, etc.) and our banking partners. These partners are legally bound to protect your data according to Indian law.
5. Your Rights
You have the right to request a copy of the transaction records we hold for you or ask for the deletion of your contact information from our support records. For such requests, please contact us at chandrakantadalei88@gmail.com.